Client Care

At Saleem & Co, our barking solicitors are committed to providing the highest standard of client care throughout your case. As trusted solicitors in barking and dagenham, we believe clear communication and transparency are the foundation of every client relationship. This is the client care policy solicitors at Saleem & Co Solicitors follow for every case, whichever type of matter you bring to us.

Our Promise to You

• You will receive clear and timely advice in plain English.
• We will explain the likely process, timescales and costs from the outset.
• Your case will be handled by a qualified solicitor or supervised legal professional.
• You will be kept informed about progress and developments.
• All information you share will be treated with strict confidentiality.
• We welcome feedback to help improve our services.
• As transparent legal fees solicitors UK clients rely on, we never add hidden charges to your bill.

Accessibility and Communication

We recognise that every client has different needs.
If you require information in an alternative format (for example, large print, accessible PDF, or simplified summaries), please let us know.
We also offer telephone, video, and face-to-face appointments to ensure you can access our services conveniently.
Whether you need immigration advice Barking Essex residents can access locally, or support with a family matter, our team is on hand across all appointment formats.

Our Client Care Promise

At Saleem & Co Solicitors, our commitment to clients goes beyond legal advice — we aim to deliver a professional, transparent and supportive service throughout every stage of your matter.

From initial consultation to case resolution, our legal advice Dagenham and surrounding areas clients can count on stays consistent and clear. We’re proud to be recognised among affordable solicitors East London families turn to for dependable legal support.

We believe that clients should always know what to expect, how we work, and what to do if concerns arise.
Our client care policies are designed to meet the standards set by the Solicitors Regulation Authority ( SRA Number: 8012800)