• 0333 888 0020
  • ask@saleemandcosolicitors.co.uk
  • 50 Cambridge Road, Barking, Essex IG11 8FG
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How We Work

Our process is built around efficiency and transparency. We listen to your needs, provide the right solutions, and keep everything easy to follow so you always know exactly what to expect.

01.

Initial Contact

You can contact us by phone, online form or in person to outline your issue.
We will schedule a consultation (in person, online or by phone) to understand your circumstances and objectives.

02.

Consultation & Case Assessment

During your consultation, a solicitor will:
• Listen carefully to your situation.
• Explain your legal options in plain language.
• Discuss timeframes, potential costs and next steps.
You will then receive a client care letter summarising the agreed scope of work, fees and the solicitor responsible for your case.

03.

Engagement & Preparation

Once you confirm instructions, we will:
• Open your case file and verify your ID under anti-money-laundering rules.
• Prepare a detailed plan of action.
• Begin gathering necessary documentation and evidence.

04.

Representation & Progress Updates

Throughout your matter, we will:
• Keep you informed of progress and any key developments.
• Provide updates in your preferred communication method.
• Seek your approval before taking significant steps or incurring new costs.

05.

Completion & Follow-Up

At the end of your matter, you will receive:
• Confirmation of the outcome.
• Copies of key documents for your records.
• An opportunity to give feedback about your experience.
We may also provide guidance on follow-up actions or future legal needs.

06.

Confidentiality & Data Protection

All client information is kept strictly confidential and handled in line with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.
You have the right to request a copy of your data or ask that it be removed in accordance with legal retention requirements.

Our Service Standards

  • Clear advice and timely communication.
  • Transparent pricing and cost updates.
  • Ethical and professional conduct at all times.
  • Accessibility and respect for every client.

Important Notice

The scenarios above are illustrative examples of work we regularly undertake. Each client’s situation is assessed individually, and outcomes depend on their own facts and evidence. The information provided does not constitute legal advice. Saleem & Co Solicitors is authorized and regulated by the Solicitors Regulation Authority (SRA Number: 8012800)

Our Service Standards

  • Clear advice and timely communication.
  • Transparent pricing and cost updates.
  • Ethical and professional conduct at all times.
  • Accessibility and respect for every client.

We know from first hand the

true meaning of the word support.

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