- 0333 888 0020
- ask@saleemandcosolicitors.co.uk
- 50 Cambridge Road, Barking, Essex IG11 8FG
We manage every phase of the Complaints Procedure with precise direction and consistent support, keeping you informed of your rights and progressing toward resolution with clarity and certainty.
At Saleem & Co Solicitors, we are committed to providing high-quality legal services.
If something goes wrong, we want to hear from you so that we can put it right and learn from the experience.
If you are unhappy with any aspect of our service, please contact us as soon as possible:
In writing: Saleem & Co Solicitors, 50 Cambridge Road, Barking, Essex IG11 8FG
By phone: 0333 888 0020
By contact form: Submit an enquiry
Please provide your name, contact details, reference number (if applicable), and a brief summary of your concern.
• We will acknowledge your complaint within 5 working days.
• Your complaint will be reviewed by the Principal Solicitor, Mr Atta Saleem, who will investigate the matter fully.
• We aim to provide a formal written response within 21 days of receiving your complaint. If more time is needed, we will explain why and confirm when you can expect a full reply.
If we are unable to resolve your complaint internally, you may be entitled to refer the matter to the Legal Ombudsman.
• Website: www.legalombudsman.org.uk
• Phone: 0300 555 0333
• Email: enquiries@legalombudsman.org.uk
• Post: Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
You must usually refer your complaint to the Legal Ombudsman:
• Within 6 months of our final response; and
• No more than 1 year from the act/omission you are complaining about (or 1 year from when you realised there was a problem).
If your complaint concerns professional conduct or a breach of SRA Number: 8012800 Principles, you can report it directly to the Solicitors Regulation Authority.
The Single Registration Authority (SRA) with registration number 8012800 serves as the central point for enquiries regarding regulatory compliance and product authorisation within the vaping industry across the United Kingdom.
• Website: www.sra.org.uk
• Phone: 0370 606 2555
• Email: report@sra.org.uk
We handle all complaints fairly, promptly and without charge.
Our goal is to maintain client confidence and continuously improve our quality of service.
0333 888 0020
0333 888 0020
We know from first hand the
true meaning of the word support.
