How We Work

As experienced barking solicitors, we’ve designed our process to be as clear and straightforward as possible. From your first consultation through to resolution, we keep you informed and supported at every stage.

01.

Initial Contact

Not sure how to instruct a solicitor UK, or what to expect from a solicitor UK once you get in touch? Here’s our clear, step-by-step process. You can contact us by phone, online form or in person to outline your issue.
We will schedule a consultation (in person, online or by phone) to understand your circumstances and objectives.

02.

Consultation & Case Assessment

During your consultation, a solicitor will:
• Listen carefully to your situation.
• Explain your legal options in plain language.
• Discuss timeframes, potential costs and next steps.
• Discuss timeframes, potential costs and next steps. As part of our solicitor consultation process, you will then receive a client care letter from your solicitor summarising the agreed scope of work, fees and the solicitor responsible for your case.
You will then receive a client care letter summarising the agreed scope of work, fees and the solicitor responsible for your case.

03.

Engagement & Preparation

Open your case file and verify your ID under anti-money-laundering rules.
Prepare a detailed plan of action.
Begin gathering necessary documentation and evidence.

04.

Representation & Progress Updates

Throughout your matter, we will:

Keep you informed of progress and any key developments.
Provide updates in your preferred communication method.
Seek your approval before taking significant steps or incurring new costs.

05.

Completion & Follow-Up

At the end of your matter, you will receive:
• Confirmation of the outcome.
• Copies of key documents for your records.
• An opportunity to give feedback about your experience.
We may also provide guidance on follow-up actions or future legal needs.

06.

Confidentiality & Data Protection

All client information is kept strictly confidential and handled in line with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018. You have the right to request a copy of your data or ask that it be removed in accordance with legal retention requirements.

Our Service Standards

Important Notice

The scenarios above are illustrative examples of work we regularly undertake. Each client’s situation is assessed individually, and outcomes depend on their own facts and evidence. The information provided does not constitute legal advice. Saleem & Co Solicitors is authorized and regulated by the Solicitors Regulation Authority (SRA Number: 8012800)